Free masterclassView available sessionsLearn what is holding back patient growthChoose a session · Save your seat
Free scheduled masterclass / For healthcare practice owners

Your Healthcare Practice Doesn’t Need More Software. It Needs a System That Brings in Patients.

We help nurse practitioners and healthcare practice owners attract patients, automate follow-ups, and build sustainable growth systems using AI, SEO, and proven practice operations.

Choose your sessionFind a time that works for youView available dates and times on the registration page
A clearer patient journeyA simple illustration of three practice growth steps: get found, capture inquiries, and follow up.A CLEARER PATIENT JOURNEY010203Get foundSearch · referralsCapture inquiriesCalls · websiteFollow upRespond · schedule
Get found●Capture●Follow up●Measure●Connect
01 / What you will take away

Know what to build first—not just which tool to buy.

Bring one service you want to grow. Learn how to identify the gap and connect discovery, inquiry capture and follow-up around your practice.

01

Find your biggest growth bottleneck

Learn how to tell whether the gap is getting found, capturing interest or helping inquiries reach an appropriate appointment.

02

See the workflow in action

Follow a phone call or website inquiry through capture, response, follow-up and a clear handoff to your staff.

03

Understand where SEO and ads belong

Learn how service pages, local search, referrals and advertising fit into discovery—and when to improve follow-up first.

04

Use AI to support your staff

See where AI calling and patient-facing chatbots can handle routine administrative questions, with approved information and a human handoff.

05

Know what to review each week

Use a simple scorecard for inquiry sources, response times and next steps to choose a useful improvement.

06

Choose tools responsibly

Understand vendor agreements, HIPAA safeguards, consent and secure connections before using tools with protected patient information.

Watch: straight answers for practice owners

It's 9 PM. Your office is closed — your website isn't.
Can patients actually book on your website?
Seven clicks to book? Your website shouldn't make patients work this hard.

More on YouTube →

02 / The methodology

Build the path from discovery to appointment.

Start with three connected steps: get found, capture inquiries and follow up. Then use simple measures and clear staff handoffs to keep the workflow connected.

PART 01

Get found

Learn how search, referrals and useful service content help people discover the care your practice offers.

PART 02

Capture

See how focused service pages, phone calls and forms turn interest into an inquiry your team can track.

PART 03

Follow up

Learn how clear responses, reminders and scheduling support give each inquiry an appropriate next step.

PART 04

Measure

Use a simple weekly scorecard to see where discovery, inquiries or bookings need attention.

PART 05

Connect

Bring the workflow together with approved information, automation and a staff member responsible for each handoff.

A framework for making better practice decisions, not a promise of patient or revenue outcomes.

03 / Technology with a purpose

Support your staff with AI calling and chatbots.

See how AI calling and patient-facing chatbots can assist with routine questions, appointment requests and follow-up. Learn what to review before setup: approved responses, staff handoffs, secure configuration and business associate agreements (BAAs) where required. The goal is a useful next step for each inquiry, not replacing your team or clinical judgment.

01 Set up routine responses with appropriate consent and a clear path to your staff
02 Review ad tracking and keep protected patient information out of advertising platforms
03 Learn how consistent follow-up can help turn patient inquiries into appointment opportunities

Learn how to get more patients with a connected approach to getting found, capturing inquiries and following up—so you know what to improve first.

Dr Chime Ajiere, DNP, APRN, speaking about healthcare practice growth
CA
Your masterclass hostDr Chime Ajiere, DNP, APRN
04 / Meet your hosts

Built from inside healthcare, not outside it.

DNP · APRN · Healthcare entrepreneur

“I learned the business side of healthcare by building practices—not by reading about them.”

Dr. Chime Ajiere is a dual board-certified family and psychiatric mental health nurse practitioner and healthcare entrepreneur. A former Army nurse and lieutenant in the U.S. Army, he is also a Goldman Sachs small business program alumnus. Licensed in 40+ states, Chime has founded multiple healthcare ventures. He founded and operates Zoelife Psychiatric Services and Zoelife Recovery Services in Frankfort, Illinois, and Hometown NP — and his Frankfort practice earned local 'Best of' recognition in 2026.

Recognized as a 2023 America's Top NP winner, Chime combines firsthand clinical experience with the practical lessons of launching, operating and growing healthcare organizations. In this webinar, Chime and Grace help providers identify the barrier holding back patient growth and understand how to build a connected discovery, inquiry and follow-up system.

2× Board certified2023 America's Top NPLicensed in 40+ states Clinical practiceFounder - Zoelife Psychiatric Services, Frankfort ILVenture University graduateInvestor - successful investments in 2 companies
Grace Esmalla, APRN, practice growth strategist, seated at her office desk
Your masterclass co-host & presenterGrace Esmalla, APRN | Practice Growth Strategist
Co-host / Free scheduled masterclass

Meet Grace Esmalla.

Grace Esmalla, APRN | Practice Growth Strategist

Grace joins Dr Chime Ajiere as co-host and presenter of this free scheduled masterclass on building a connected patient-growth workflow.

She brings 21+ years of nursing experience and a strong clinical operations background, with hands-on experience implementing operational workflows in real clinic settings.

She tests these systems against real clinic work with staff and patients, helping make sure they fit the way care teams operate day to day.

21+ years Nursing experienceClinical operations Practice growthReal clinic settings Operational workflows

Work with us: the 90-Day Practice Growth Program

The webinar shows you the system. The program builds it with you. Over 90 days we find your practice's biggest growth bottleneck and build the lead, follow-up and reactivation systems around it — a guided implementation, not a course.

$3,000Pay in full

Ongoing practice management after the build: $397/month.

Advanced Mentorship and Inner Circle are available by application — pricing and fit are discussed on a strategy call.

Premium specialty service

Thinking About Starting an Intensive Outpatient Program (IOP)?

I was once quoted $350,000 to start an IOP. I couldn't afford it, so I found another way. Today, I operate my own program — and help other healthcare entrepreneurs navigate the startup process while avoiding costly mistakes.

Learn from my experience building and operating an IOP — so you can make informed decisions, avoid costly mistakes, and launch with greater confidence.

Explore IOP Consulting
PREMIUM SPECIALTY SERVICE

Thinking About Adding TMS or SPRAVATO to Your Practice?

I lost thousands of dollars establishing TMS and SPRAVATO services in my own psychiatric practice — on equipment decisions, operational setup, insurance authorizations, billing, compliance, technology, and marketing. Many of those costly mistakes could have been avoided with the right guidance. Now I help psychiatric practice owners establish these specialized treatment services with greater clarity, confidence, and operational readiness.

Real experience. Practical guidance. Fewer costly mistakes.

Explore TMS & SPRAVATO Consulting
05 / Is this for you?

Is this happening in your practice?

Too few inquiries and inquiries that never become appointments need different solutions. Whether you accept insurance, cash pay or both, learn which step needs attention first.

  • Opened a practice but are not getting enough patients
  • Own an established practice whose growth has stalled
  • Receive inquiries that do not become appointments
  • Want to understand which part of the patient journey needs work
  • Want AI calling and chatbots to support your staff, not replace them
  • Are preparing to open and want to build the workflow thoughtfully

Who is this webinar for?

Practice-owning providers who have too few patients, established practices whose growth has stalled, and teams receiving inquiries that do not become appointments. Providers preparing to open can also learn how the workflow fits together.

Is the webinar really free?

Yes — completely free, and no card is required to register or attend. It is an educational masterclass with Dr. Chime Ajiere and Grace Esmalla. At the end we explain the 90-Day Practice Growth Program for owners who want implementation help, but there is no obligation to buy anything.

Will this apply if I accept insurance?

Yes. Whether you accept insurance, cash pay or both, people need to find your services, understand the next step and receive useful follow-up. The workflow should reflect your actual services, availability and practice policies.

What happens after I save my seat?

You will go to the registration page to view available sessions, select a date and time, and register. The registration provider handles your confirmation emails, reminders, and webinar access. Bring one service you want to grow and your questions about discovery, lead capture or follow-up. Please do not include patient information.
Before you register

Real practice experience. No magic numbers.

Chime brings the perspective of a dual board-certified nurse practitioner and founder of healthcare ventures. The training is grounded in the operational work of building healthcare organizations: patient acquisition, follow-up, people and process.

You will leave with a framework to examine your own practice. What happens next depends on your market, team, execution and professional obligations; no growth result is guaranteed.

Clinician-ledPractice-owner perspectiveCash pay + insurance
06 / Your next move

Bring your growth challenge. Learn your next step.

Join Chime and Grace for a free walkthrough of discovery, inquiry capture and follow-up. Bring one service you want to grow and learn how to build the workflow around your practice—not just choose another tool.

Choose from the available sessions